Privacy Policy

1. information we collect

• personal details such as name, email, phone number, and address.

• order details including products purchased, payment information, and delivery address.

• technical information like device type, browser, and ip address for security and improvement purposes.

2. how we use your information

• to process and deliver your orders.

• to improve our website, app, and customer service.

• to share order updates, offers, and promotions (only if you opt-in).

• to handle complaints, refunds, and support inquiries.

3. sharing of information

• we do not sell or trade your personal information.

• data may be shared only with trusted partners like delivery services and payment gateways for order fulfillment.

• legal requirements: we may disclose information if required by law or government authorities.

4. data security

we use secure payment gateways and encryption technologies to protect your information. however, no online transmission is 100% secure, so we cannot guarantee absolute security.

5. cookies & tracking

our website/app may use cookies to improve your shopping experience, personalize recommendations, and track preferences. you can disable cookies in your browser settings if you prefer.

6. your rights

• access, update, or delete your personal information by logging into your account.

• request to stop receiving promotional messages anytime.

• contact us via my account → whatsapp for privacy-related inquiries.

7. changes to this policy

we may update this privacy policy from time to time. any changes will be posted on our website/app with the updated date.

8. contact us

for questions regarding this privacy policy, contact us through my account → whatsapp, and our team will respond promptly.